Hartwell Lodge Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds32
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
- Last inspected2023-08-09
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding their relatives well-cared for and settled here. The staff create an environment where residents feel comfortable over the long term, with some choosing to stay for many years.
The eight family priority themes
- Staff warmth75
- Compassion & dignity75
- Cleanliness72
- Activities & engagement65
- Food quality60
- Healthcare68
- Management & leadership45
- Resident happiness70
What inspectors found
Inspected 2023-08-09
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the July 2023 inspection. This covers how well the home plans and delivers care, including training, care plans, access to healthcare professionals, and nutrition. The home supports people with dementia, learning disabilities, and physical and sensory disabilities, each of which requires different training and care approaches. The published summary does not include specific detail about training completion, GP access arrangements, or how care plans are constructed and reviewed.Is this home caring?
The Caring domain was rated Good at the July 2023 inspection. This is the domain that most directly reflects how staff treat the people who live here day to day, covering warmth, dignity, respect, and support for independence. The published summary does not include specific inspector observations, quotes from residents, or quotes from relatives about the quality of interactions. The absence of detail here does not indicate a problem, but it does mean the evidence available to families is limited.Is the home responsive?
The Responsive domain was rated Good at the July 2023 inspection. This covers whether the home tailors care to each individual, provides meaningful activities, involves people in decisions about their own care, and supports people well at the end of life. The home's registered specialisms include dementia, learning disabilities, physical disabilities, and sensory impairment, which means the activity and engagement programme needs to be genuinely flexible. The published summary does not include specific detail about activities, end-of-life arrangements, or how individual preferences are captured and acted on.Is the home well-led?
The Well-led domain was rated Requires Improvement at the July 2023 inspection. This is the only domain that did not achieve a Good rating, and it covers management visibility, governance systems, staff culture, accountability, and how the home responds to concerns and complaints. The published summary does not detail the specific reasons for this rating. Hartwell Lodge is run by Buckland Care Limited, with a nominated individual named in the inspection record. The Requires Improvement rating here sits alongside Good ratings in all other domains, which suggests the care being delivered is sound but something in the oversight or governance structure needs further work.
Source: CQC inspection report →
What the evidence base says
Hartwell Lodge cares for adults of all ages with various needs including dementia, learning disabilities, physical disabilities and sensory impairments. The home welcomes residents living with dementia, with staff who understand the importance of maintaining familiar routines and providing consistent care throughout their journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hartwell Lodge scores well on the themes families care most about, particularly staff warmth and dignity, but the Requires Improvement rating in well-led pulls the overall score down and means there are real questions about management accountability that you should explore on a visit.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe finding their relatives well-cared for and settled here. The staff create an environment where residents feel comfortable over the long term, with some choosing to stay for many years.
What inspectors have recorded
The home's leadership sets clear standards that show through in how staff interact with residents and families. Team members are approachable and keep families informed, particularly during difficult times.
How it sits against good practice
Sometimes the best recommendation comes from families who've been through the hardest moments and still speak warmly of the care their loved ones received.
Worth a visit
Hartwell Lodge Residential Home, at 30 Kiln Road in Fareham, was rated Good overall at its most recent inspection in July 2023. Four of the five inspection domains, covering safety, effectiveness of care, staff caring behaviours, and responsiveness to individual needs, all achieved Good ratings. Importantly, this represents an improvement from a previous overall rating of Requires Improvement, which suggests the home has made genuine and sustained progress. The one area that did not reach the Good standard is well-led, which covers management, oversight, and governance. The published inspection summary does not give specific reasons for this rating, which means there are important questions only the home can answer. On your visit, ask the manager to explain what the inspection identified, what actions have been taken since, and when the next inspection is expected. Also ask how long the current manager has been in post, since leadership stability is one of the strongest predictors of quality in a care home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hartwell Lodge Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hartwell Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where daily care routines bring comfort to families in Fareham
Dedicated nursing home Support in Fareham
For families seeking residential care in Fareham, Hartwell Lodge offers something precious — the knowledge that their loved ones receive consistent, attentive care every single day. This established home supports residents with various needs, from physical disabilities to dementia, with staff who understand that the small daily routines matter most.
Who they care for
Hartwell Lodge cares for adults of all ages with various needs including dementia, learning disabilities, physical disabilities and sensory impairments.
The home welcomes residents living with dementia, with staff who understand the importance of maintaining familiar routines and providing consistent care throughout their journey.
“Sometimes the best recommendation comes from families who've been through the hardest moments and still speak warmly of the care their loved ones received.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hartwell Lodge scores well on the themes families care most about, particularly staff warmth and dignity, but the Requires Improvement rating in well-led pulls the overall score down and means there are real questions about management accountability that you should explore on a visit.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe finding their relatives well-cared for and settled here. The staff create an environment where residents feel comfortable over the long term, with some choosing to stay for many years.
What inspectors have recorded
The home's leadership sets clear standards that show through in how staff interact with residents and families. Team members are approachable and keep families informed, particularly during difficult times.
How it sits against good practice
Sometimes the best recommendation comes from families who've been through the hardest moments and still speak warmly of the care their loved ones received.
Worth a visit
Hartwell Lodge Residential Home, at 30 Kiln Road in Fareham, was rated Good overall at its most recent inspection in July 2023. Four of the five inspection domains, covering safety, effectiveness of care, staff caring behaviours, and responsiveness to individual needs, all achieved Good ratings. Importantly, this represents an improvement from a previous overall rating of Requires Improvement, which suggests the home has made genuine and sustained progress. The one area that did not reach the Good standard is well-led, which covers management, oversight, and governance. The published inspection summary does not give specific reasons for this rating, which means there are important questions only the home can answer. On your visit, ask the manager to explain what the inspection identified, what actions have been taken since, and when the next inspection is expected. Also ask how long the current manager has been in post, since leadership stability is one of the strongest predictors of quality in a care home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Hartwell Lodge Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Hartwell Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where daily care routines bring comfort to families in Fareham
Dedicated nursing home Support in Fareham
For families seeking residential care in Fareham, Hartwell Lodge offers something precious — the knowledge that their loved ones receive consistent, attentive care every single day. This established home supports residents with various needs, from physical disabilities to dementia, with staff who understand that the small daily routines matter most.
Who they care for
Hartwell Lodge cares for adults of all ages with various needs including dementia, learning disabilities, physical disabilities and sensory impairments.
The home welcomes residents living with dementia, with staff who understand the importance of maintaining familiar routines and providing consistent care throughout their journey.
Management & ethos
The home's leadership sets clear standards that show through in how staff interact with residents and families. Team members are approachable and keep families informed, particularly during difficult times.
“Sometimes the best recommendation comes from families who've been through the hardest moments and still speak warmly of the care their loved ones received.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
